q8805 Terms & Conditions

q8805 Terms & Conditions

By creating an account or placing a bet on q8805, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part, please do not use the platform. These terms form a binding contract between you and q8805 and govern all activity on the site, the q8805 app, and any related service.

Using q8805 is voluntary. We reserve the right to update these terms at any time. Continued use after a change notice means you accept the updated version.

2. Who Can Open an Account

You must meet all of the following conditions to register and play on q8805:

• You are at least 18 years old.
• You are registering as an individual, not on behalf of a business or third party.
• You are accessing the site from a jurisdiction where online gaming is not explicitly prohibited by local law.
• You are not a current employee, contractor, or close family member of a q8805 employee.
• You have not previously had a q8805 account that was closed for rule violations.

3. Account Registration & Responsibilities

One account per person

Each person may hold only one q8805 account. Creating duplicate accounts — whether under different phone numbers, email addresses, or payment details — is a violation. If duplicates are detected, all accounts may be suspended and pending withdrawals held pending review.

Accurate information

You must provide your real name, date of birth, and a valid mobile number at registration. This information must match the identity documents you later submit for KYC. Providing false details delays withdrawals and may result in account closure.

Account security

You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact our 24/7 live chat immediately. q8805 is not liable for losses that result from you sharing your password.

4. Deposits, Withdrawals & Limits

All transactions on q8805 are processed in Bangladeshi Taka (৳). The table below summarises the key limits in effect:

Accepted payment methods are bKash, Nagad, Rocket, Upay, and Bank Transfer. q8805 does not accept payments from third-party accounts — the name on the payment must match your registered q8805 account name exactly. Deposits made from an unmatched account may be refunded, less any transfer fees.

Withdrawal processing times are estimates under normal conditions. During periods of high volume or when additional verification is needed, processing may take longer. The ৳235,000 daily withdrawal limit resets at midnight (UTC+06, Bangladesh time).

5. Bonuses, Wagering & Promotions

q8805 offers a first-deposit welcome bonus, a reload bonus, daily cashback, and a referral reward. Each promotion has specific terms attached. The core rules that apply to all bonuses are:

Wagering requirement means the bonus amount must be turned over 20 times in real-money bets before any derived winnings can be withdrawn. Only settled bets count toward wagering progress. Bets that are voided, cashed out early, or placed on prohibited markets do not count.

Bonuses expire if the wagering requirement is not met within 7 days of the bonus being credited. After expiry, the bonus balance and any associated winnings are removed. q8805 reserves the right to withdraw a bonus offer at any time before it has been claimed.

One welcome bonus per household, device, IP address, and payment method. If we detect coordinated bonus abuse — such as placing low-risk covering bets — we may void the bonus and related winnings.

6. Games, Bets & Voids

q8805 hosts games from JILI, Playtech, Evolution, Pragmatic Play, and Habanero. The outcome of each game or bet is determined by certified random number generators or by live event results. q8805 does not influence outcomes.

When a bet is voided

A bet may be declared void and the stake returned if: a sporting event is abandoned or postponed beyond 48 hours; a technical fault affects the recorded outcome; or the bet was placed after an event had already concluded (late-bet error). Void bets do not count toward wagering requirements.

Errors and malfunctions

In the event of a game malfunction, the round is cancelled and stakes are returned. Any winnings generated during a confirmed malfunction are not paid out. This applies to all game types including slots, crash games, fishing games, and live casino.

7. Identity Verification

KYC (Know Your Customer) verification is required before your first withdrawal. You will be asked to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

Documents must be clear, unedited, and show your full name, date of birth, and photo. Blurred or cropped images will be rejected. Our team reviews submissions within 24 hours. Once KYC is approved, it does not need to be repeated unless your details change or we have specific grounds for re-verification.

Withdrawals requested before KYC is complete will be held until verification passes. Submitting fraudulent documents is a serious violation and will result in permanent account closure and reporting to relevant authorities.

8. Conduct We Do Not Allow

The following actions will result in immediate account suspension and forfeiture of balances:

• Using bots, scripts, or automated tools to place bets or interact with games.
• Colluding with other players to manipulate game outcomes or exploit bonus terms.
• Attempting to deposit or withdraw using a payment account that is not in your own name.
• Opening multiple accounts to claim the welcome bonus more than once.
• Attempting to exploit a software bug or pricing error. Report any bugs you find to live chat instead.
• Using the platform for money laundering or any activity that violates applicable law.
• Threatening, harassing, or abusing customer support staff.

9. Account Suspension & Closure

q8805 may suspend or close an account at any time if we have reasonable grounds to believe a rule has been broken. We will attempt to notify you by the contact details on file. Where legal obligations require it — such as a suspected fraud investigation — we may freeze an account without prior notice.

You may close your account voluntarily at any time by contacting 24/7 live chat. Any remaining real-money balance above the ৳1,000 minimum will be returned to your registered payment method after any outstanding verification is completed.

10. Our Liability to You

q8805 provides its platform on an "as available" basis. We do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. Our liability for any single claim arising from use of the platform is limited to the net deposits you made in the 30 days preceding the event giving rise to the claim.

We are not liable for losses caused by: internet connection failures on your end; actions taken by your bank or mobile money provider; force majeure events; or your own failure to follow these terms.

11. Responsible Gaming

q8805 supports responsible play. Tools available to all players include deposit limits, session time reminders, and self-exclusion. To activate any of these, contact our 24/7 live chat. Self-exclusion periods range from 30 days to permanent. During a self-exclusion period, you will not receive promotional communications and your account cannot be reopened early.

If you are concerned about your gambling habits, we encourage you to reach out to a support organisation. The 18+ rule is non-negotiable.

12. Changes to These Terms

q8805 may update these terms to reflect changes in law, game offerings, or payment processes. When we make a material change, we will post a notice on the site at least 7 days before the change takes effect. The date at the top of this page always shows the most recent update. If you do not agree with a change, you should close your account before the effective date.

Questions about these terms? Start a chat with our 24/7 live support team from any page on q8805.