q8805: Privacy Policy
Last updated: 12 November 2026 · Applies to q8805 (q8805.org)
About q8805
q8805 operates the online gaming platform at q8805.org, offering slots, fishing games, crash titles and live casino products to players in Bangladesh. When you create an account, make a deposit via bKash or Nagad, or simply browse the site, you share certain personal information with us. This Privacy Policy explains what we collect, why we collect it, and what control you have over it.
This policy applies to all services provided under the q8805 brand, including the q8805 mobile app (Android APK, version 3.5.12) and all associated web pages at q8805.org.
Data We Collect
We only collect information that is necessary to deliver a safe, functional gaming experience. The table below sets out the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Account details | Username, password (hashed), date of birth, phone number | At registration |
| Identity documents | National ID Card (NID), Passport, Driving Licence | Before first withdrawal (KYC) |
| Payment data | bKash/Nagad/Rocket/Upay wallet numbers, transaction IDs, Bank Transfer references | At each deposit or withdrawal |
| Device and usage data | IP address, device type, browser, OS version, session timestamps | Automatically, on every visit |
| Gameplay data | Game history, bet amounts, win/loss records | During active play |
| Support communications | Chat logs from 24/7 Live Chat sessions | When you contact support |
We do not collect your physical address unless you voluntarily provide it. We do not store raw payment card numbers because all mobile money transactions go through the respective third-party gateways (bKash, Nagad, Rocket, Upay).
How We Use Your Data
Your data is used only for the purposes described below. We do not sell your personal information to any third party for marketing.
Running your account
We use your registration details to verify your identity, process deposits and withdrawals, calculate bonuses (including the welcome bonus and reload offers), and credit VIP cashback to your account. Without this information, your account cannot function.
Keeping the platform safe
Device and IP data help our fraud-detection systems identify unusual login attempts, bonus abuse and multiple-account violations. If we detect a problem, our team may contact you via Live Chat to verify your identity before allowing further transactions.
Improving your experience
Gameplay data lets us understand which game categories — slots, fishing, crash — are most popular among Bangladesh players, so we can prioritise new titles from providers like JILI, Pragmatic Play, Evolution and Habanero. We may also use aggregated, anonymised data for internal reporting.
Legal and compliance obligations
Some data processing is required by applicable regulations, including identity verification (KYC) before your first withdrawal and record-keeping for anti-money-laundering purposes. We comply with these obligations regardless of your consent choices.
Legal Basis for Processing
Depending on the type of data, our legal basis is one of the following:
- Contract performance — processing your deposits, withdrawals and account management.
- Legal obligation — KYC verification and fraud prevention records.
- Legitimate interests — platform security monitoring and aggregate analytics.
- Consent — marketing communications such as bonus alerts. You can withdraw consent at any time through your account settings.
Sharing Your Data
We share data with carefully selected third parties only when necessary to provide the service you requested. We do not sell your data.
| Recipient | Purpose | Data Shared |
|---|---|---|
| Payment gateways (bKash, Nagad, Rocket, Upay) | Processing deposits and withdrawals | Wallet numbers, transaction amounts |
| Game providers (JILI, Playtech, Evolution, etc.) | Delivering game sessions | Player ID, session tokens (no personal name) |
| Identity verification service | KYC document review (within 24 hours) | NID / Passport / Driving Licence scans |
| Live Chat support provider | 24/7 customer support | Chat content, account reference |
| Legal authorities | Regulatory compliance, court orders | As required by law |
How We Use Cookies
Cookies are small text files stored on your device when you visit q8805.org. We use three types:
- Essential cookies — keep you logged in and remember your session preferences. These cannot be turned off.
- Analytics cookies — anonymous page-view statistics that help us fix slow pages and find broken links. No personal identity is linked.
- Preference cookies — save your language and display choices. You can clear these any time from your browser settings.
We do not use third-party advertising or cross-site tracking cookies. The q8805 app does not embed any external ad SDK.
How Long We Keep Your Data
We hold account and transaction records for as long as your account is active, plus a minimum period required for regulatory and audit purposes. Chat logs are retained for up to 12 months. If you request account closure, your personal details are anonymised within 90 days, except where law requires a longer retention period.
Your Rights as a Player
You have clear rights over the data q8805 holds about you. Contact our 24/7 Live Chat to exercise any of the following:
-
Right to access Ask for a copy of all personal data we hold about you.
-
Right to correct If your phone number, name or ID details are recorded incorrectly, request a correction.
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Right to erase Ask us to delete your data where there is no legal obligation to keep it.
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Right to restrict You can ask us to pause processing while a dispute is resolved.
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Right to portability Request your gameplay and transaction history in a readable format (CSV).
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Right to object You can object to processing based on legitimate interests or withdraw consent for marketing messages at any time.
We respond to all data requests within 30 days. Identity verification may be required before we can action a request.
Security Measures We Take
Protecting your data is a core responsibility at q8805. All data transmitted between your device and our servers is encrypted using TLS. Passwords are stored as salted hashes — our staff cannot read your password. Payment flows use tokenised wallet references, so your bKash or Nagad number is never stored in plain text in our game database. Access to production systems is restricted to authorised personnel with two-factor authentication. We conduct periodic security reviews and respond to vulnerability reports within 48 hours.
Players Under 18
q8805 is strictly for adults. We do not knowingly collect personal data from anyone under 18 years of age. During KYC review, we verify that every player's date of birth matches their identity document. If we discover that a minor has created an account, we will immediately suspend access, freeze any balance, and delete all associated data. If you believe a minor has registered, please contact us through 24/7 Live Chat right away.
When This Policy Changes
We review this Privacy Policy periodically and update it whenever our data practices change. The updated date at the top of this page always reflects the latest revision. If a change significantly affects how we use your personal data, we will notify you via a banner in your account dashboard at least 7 days before the change takes effect. Continuing to use q8805.org after that date means you accept the updated terms.
Get in Touch with Us
If you have a question about this policy, want to exercise a data right, or suspect unauthorised use of your account, please reach out to our team through 24/7 Live Chat on q8805.org. For formal written requests regarding data deletion or portability, start a chat session and our support agent will guide you through the process. We do not publish an email address.
q8805 is committed to handling your data with care. We collect only what we need, we keep it only as long as we must, and we give you clear controls over it.